🔒 Privacy Policy
1. Introduction
At Prais Holdings, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services. By using our website, you agree to the terms outlined below.
2. Information We Collect
We may collect the following information:
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Personal Details: Name, email address, phone number, billing and shipping address.
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Order Information: Product purchases, payment details (processed securely via our payment gateway), and order history.
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Technical Data: IP address, browser type, and website usage data (for analytics and security).
3. How We Use Your Information
Your data helps us provide a seamless experience and improve our services:
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To process and deliver orders quickly and accurately.
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To communicate order updates, promotions, or important notices.
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To improve website performance through analytics.
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To comply with legal obligations and prevent fraud.
4. Sharing of Information
We respect your privacy and do not sell your personal data. We may share information only with:
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Trusted suppliers and couriers for order fulfillment and shipping.
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Payment gateways for secure payment processing.
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IT and service providers who help us operate our website securely.
5. Data Protection & Security
We use secure SSL encryption and industry-standard security practices to protect your data against unauthorized access, alteration, or disclosure.
6. Cookies & Tracking
Our website may use cookies to enhance user experience, remember cart items, and collect analytics. You can disable cookies in your browser settings, but some features may not function properly.
7. Your Rights
You have the right to:
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Request a copy of your personal data.
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Ask us to correct or delete your information.
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Opt out of marketing communications at any time.
8. Contact Us
For privacy-related questions or requests, please contact us at:
📧 Email: support@praisholdings.co.za
📞 Phone: 27842152053
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